Frequently Asked Question

In order to keep all information accurate and up-to-date, we publish technical instructions for EFD vendors as online documentation.

The main benefit is that you can use the online help viewer to easily search and browse through all available documentation without the need to look for information through multiple documents.

If you still prefer to have a printed version of documentation, that is still possible. There is an option to export either a page or a whole chapter via the Export button. 

Note that the online documentation is updated on regular basis and any printed document might not be up-to-date.

You can find more information about how to use the help viewer below:

NOTE:

Because we service multiple jurisdictions, it is imperative to use documentation for the right jurisdiction.

Anything found on the internet, outside help viewer for specific jurisdiction, is likely NOT UP-TO-DATE, and will likely misguide you in your efforts to develop your EFD product.